PRIVACY POLICY
Last updated May 26, 2026
This Privacy Notice for Terranova, LLC ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you download and use our mobile application Rule Play or engage with us in other related ways, including marketing or events.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, please contact us at ruleplayapp@gmail.com.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice. You can find more details by using the table of contents below.
- What personal information do we process? We may process personal information depending on how you interact with us and the Services.
- Do we process sensitive personal information? We do not process sensitive personal information.
- Do we collect information from third parties? We do not collect any information from third parties.
- How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
- What are your rights? Depending on where you are located, applicable privacy law may give you rights regarding your personal information.
- How do you exercise your rights? Submit an account deletion request at /app/delete-account or contact us at ruleplayapp@gmail.com.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.
Personal Information Provided by You. The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include names, email addresses, and passwords.
Sensitive Information. We do not process sensitive information.
Payment Data.We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and security code. All payment data is handled and stored by Apple. You may find Apple's privacy notice here: https://www.apple.com/legal/privacy/en-ww/.
Social Media Login Data. We may provide you with the option to register using an existing social media account. If you choose to register this way, we will collect certain profile information as described in HOW DO WE HANDLE YOUR SOCIAL LOGINS?.
Application Data. If you use our application, we may collect mobile device data, including mobile device ID, model, manufacturer, operating system, application identification numbers, browser type and version, hardware model, internet service provider and/or mobile carrier, IP address, and information about the features of our application you accessed. We may also request permission to send push notifications about your account or application features.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information, such as your IP address and/or browser and device characteristics, is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.
- Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services.
- Device Data. Information about the computer, phone, tablet, or other device you use to access the Services.
Google API
Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To facilitate account creation and authentication and manage user accounts. We may process your information so you can create and log in to your account and keep your account in working order.
- To deliver services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries and support users. We may process your information to respond to inquiries and solve issues with the requested service.
- To send administrative information. We may process your information to send details about products, services, changes to terms and policies, and similar information.
- To send marketing and promotional communications. We may process personal information for marketing purposes in accordance with your marketing preferences.
- To save or protect an individual's vital interest. We may process your information when necessary to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.
If you are located in the EU or UK, we may rely on consent, performance of a contract, legitimate interests, legal obligations, and vital interests to process your personal information.
- Consent. We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.
- Performance of a Contract. We may process your personal information when necessary to fulfill our contractual obligations to you.
- Legitimate Interests. We may process your information when reasonably necessary to achieve legitimate business interests that do not outweigh your rights and freedoms.
- Legal Obligations. We may process your information where necessary for compliance with legal obligations.
- Vital Interests. We may process your information where necessary to protect your vital interests or those of a third party.
If you are located in Canada, we may process your information if you have given express or implied consent. In some exceptional cases, applicable law may permit processing without consent, such as for investigations, fraud detection and prevention, compliance with court orders, emergencies, or information that is publicly available and specified by regulations.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. No purpose in this notice will require us to keep your personal information longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If deletion is not possible, we will securely store your information and isolate it from further processing until deletion is possible.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age or the equivalent age specified by law in your jurisdiction.
We do not knowingly collect, solicit data from, or market to children under 18 years of age. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children, please contact us at ruleplayapp@gmail.com.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your location, you may have rights that allow greater access to and control over your personal information.
In some regions, such as the EEA, UK, Switzerland, and Canada, applicable data protection laws may provide rights to request access, rectification, erasure, restriction of processing, data portability, and to object to processing. You can make such a request by contacting us using the details in HOW CAN YOU CONTACT US ABOUT THIS NOTICE?.
If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you have the right to complain to your Member State data protection authority or UK data protection authority. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us.
Opting out of marketing and promotional communications: You can unsubscribe from marketing and promotional communications at any time by contacting us using the details below. We may still send service-related messages that are necessary for account administration or non-marketing purposes.
Account Information
If you would like to review, change, or terminate your account, you can log in to your account settings and update your user account. You can also request account deletion by submitting the account deletion form at /app/delete-account. Upon request to terminate your account, we will deactivate or delete your account and information from active databases, subject to retention needed for fraud prevention, troubleshooting, investigations, legal terms, or legal requirements. Account deletion requests are processed within 72 hours.
If you have questions about your privacy rights, email us at ruleplayapp@gmail.com.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and applications include a Do-Not-Track ("DNT") feature. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
California law requires us to let you know how we respond to web browser DNT signals. Because there is currently no industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of certain US states, you may have the right to request access to details about the personal information we maintain about you, correct inaccuracies, receive a copy, or delete your personal information.
Categories of Personal Information We Collect
The table below shows the categories of personal information we have collected in the past twelve (12) months.
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, IP address, email address, and account name | YES |
| B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | YES |
| C. Protected classification characteristics under state or federal law | Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data | NO |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information | YES |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with websites, applications, systems, and advertisements | NO |
| G. Geolocation data | Device location | NO |
| H. Audio, electronic, sensory, or similar information | Images and audio, video, or call recordings created in connection with our business activities | NO |
| I. Professional or employment-related information | Business contact details, job title, work history, and professional qualifications | NO |
| J. Education Information | Student records and directory information | NO |
| K. Inferences drawn from collected personal information | Inferences used to create a profile or summary about an individual's preferences and characteristics | NO |
| L. Sensitive personal information | NO |
We may also collect other personal information when you interact with us in person, online, by phone, or by mail in the context of customer support, customer surveys or contests, and delivery of our Services.
- Category A - As long as the user has an account with us
- Category B - As long as the user has an account with us
- Category D - As long as the user has an account with us
How We Use and Share Personal Information
Learn more about how we use your personal information in HOW DO WE PROCESS YOUR INFORMATION?. We may disclose personal information to service providers pursuant to written contracts. We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months, and we will not sell or share personal information in the future.
Your Rights
Your rights under certain US state data protection laws may include the right to know whether we process your personal data, access your personal data, correct inaccuracies, request deletion, obtain a copy of data you shared with us, opt out of certain processing, and not be discriminated against for exercising your rights.
How to Exercise Your Rights
To exercise these rights, contact us by emailing ruleplayapp@gmail.com or by referring to the contact details at the bottom of this document. Under certain US state laws, you can designate an authorized agent to make a request on your behalf.
Request Verification
Upon receiving your request, we will need to verify your identity to determine that you are the same person about whom we have information. We will only use personal information provided in your request to verify your identity or authority to make the request.
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at ruleplayapp@gmail.com.
California "Shine The Light" Law
California Civil Code Section 1798.83 permits California residents to request and obtain from us, once a year and free of charge, information about categories of personal information disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the preceding calendar year.
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes, we may notify you by prominently posting a notice or directly sending you a notification.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at ruleplayapp@gmail.com or contact us by post at:
Terranova, LLC1737 E Millbrook Rd
Salt Lake City, UT 84106-3226
United States
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correction of inaccuracies, deletion of your personal information, or withdrawal of consent. To request account deletion, submit the form at /app/delete-account. To request to review, update, or delete other personal information, email ruleplayapp@gmail.com.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in using a social media account, we may have access to certain information about you.
Our Services may offer the ability to register and log in using third-party social media account details. Where you choose to do this, we will receive certain profile information from your social media provider, which may include your name, email address, friends list, profile picture, and other information you choose to make public.
We use the information we receive only for the purposes described in this Privacy Notice or otherwise made clear to you on the Services. We recommend reviewing the privacy notice of your third-party social media provider.